Faq

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Frequently Asked Questions

  • All
  • Paint Protection Film
  • Special Car Coating
Does XPEL ULTIMATE Paint Protection Film install the same way as other films?

All paint protection films on the market install at least slightly different from one another. This is due to differences in adhesive chemistry, clear coat density, etc. XPEL ULTIMATE is an extremely installer friendly film when applied using XPEL’s recommended installation guidelines.

Can I stretch the film if it has an automotive clear-coat on top?

XPEL ULTIMATE can be stretched just like any other paint protection film. The only difference that will be felt is that some extra force will be needed to stretch the film due to the greater density of the clear coat.

How is care of XPEL ULTIMATE different than other films?

XPEL ULTIMATE Paint Protection Film requires less maintenance than any other brand of film on the market. Our general care instructions are:

  • 1. Wait 48 hours after installation to wash your car
  • 2. Remove insect or other stains with bug and tar remover
  • 3. Stubborn stains can be removed with 99% isopropyl alcohol or lacquer thinner. Take care to keep these chemicals off the vehicle’s paint
  • 4. Seal with XPEL Flawless Finish Paint Protection Film Sealant at least once every 3 months to preserve high gloss
  • 5. Light scratches in the film will self-heal in 20-30 minutes at room temperature. In colder conditions, or to accelerate the process, pour warm water (120°F) over the affected area

Can I wax the film when I wax the rest of the car?

Unlike most paint protection films on the market, XPEL ULTIMATE Paint Protection film can be waxed and sealed just like your paint. Though XPEL Flawless Finish Paint Protection Film Sealant is still the preferred product, Any automotive wax or sealant may be used.

Will XPEL ULTIMATE make the paint underneath the film fade at a different rate?

No. XPEL ULTIMATE Paint Protection Film allows UV to pass through the film and fade the paint underneath at the same rate as the exposed paint.

How does XPEL ULTIMATE Paint Protection Film resist staining?

The clear coat on XPEL ULTIMATE has a very low surface energy, which makes it extremely difficult for organic compounds to stick to the film. Insects, bird droppings and environmental contaminants (which would normally cause yellowing) such as road oils, exhaust smoke and pollution can be removed during regular washing. An example of a similar technology would be Teflon, where a Teflon pan is easy to clean because nothing will stick to it.

What if a stain does not come off the film during normal washing?

If ordinary car wash or soap and water will not remove a stain, there are a variety products available to do the job. In most cases simple isopropyl rubbing alcohol will remove anything on the surface of the film. In cases of more severe staining, or where something has been left on the film for a long period of time, a sparing amount of lacquer thinner can be used. Bug and tar remover available at any auto parts store is also effective. If you are unsure about the use of any other chemical on the surface of the film, please contact XPEL Support at 800-447-9928 for assistance.”

How does XPEL ULTIMATE Paint Protection Film heal itself?

XPEL ULTIMATE Paint Protection Film uses a special polymer in its clear coat that flows even though it is cured. This allows the clear coat to find its natural level again after being disturbed on the surface.

How deep a scratch will heal?

The clear coat is designed to heal surface scratches and common swirl marks that occur during routine washing of the car. If the scratch penetrates through the film’s clear coat, it will not heal.

How long does it take for a scratch to heal?

The time for a scratch to heal depends on the severity of the scratch and the ambient temperature. Minor scratches usually heal in one hour at room temperature (72°F). In warmer climates, healing time will be shorter. The healing process can be accelerated at any time by pouring hot water over the scratched area.

How many times will the clear coat heal itself?

With this technology, there is no limit to the number of times the clear coat can heal itself. As long as the clear coat is not penetrated it will heal over and over again.

How long will the clear coat last?

Depending on how the film is cared for, the clear coat can last indefinitely. Regular washing and waxing will keep the clear coat in top condition for years to come.

Our Car Coating process take approximate:
 
2 Layers Car Coating1 full day
3 Layers Car Coating2 days
4 Layers Car Coating 3 days
5 Layers Car Coating 4 days
Warranty Coverange
  • Peel Off
  • Cracking
  • Bubble
Warranty Do Not Cover
  • Watermarks
  • Scratches
  • Stains (acidic)
Home Care
  • Wash your car at regular intervals. Customers are required to apply lotion at “(1) once a month” to maintain the quality of the coating.
  • Customers are required to come back for maintenance at least “(1) once a year” at G Guard service workshop. Warranty may be void if customers failed to do so.

HomeCare Coating Lotion
Special for All Glass Coating

Japan No.1 Paint Protection Technology
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Factory paint on new cars, trucks and SUVs is thin. How thin? Generally speaking, the top clear (not including the color coat or primer coat), the layer that you can polish and wax, average around 50 microns thick only, approximately the thickness of a piece of paper. So when polishing, to leave the most amount of paint on the car, we use the least aggressive products to get the job done.

We have the knowledge and experience, as well as the right products and tools imported from Japan and we care about what we are doing and have a passion for the craft. When all these things come together, polishing paint becomes an art from as we truly create a work of art.

The primary purpose of our glass coating is to act as a sacrificial barrier coating over the surface of your car’s paint. Any time anything comes into contact with your car’s paint, before it can cause any damage to the paint, it first has to get past the layers of glass coating. When your car’s paint is under attack, the layer of glass coating sacrifices itself.

G Guard glass coating is not an invisible force field that repels everything and anything that comes near it. Glass coating still need to be maintained. They need to be washed, clayed, and protected on a regular schedule to maintain a new appearance.

We import our G Guard glass coating liquid from Japan, which is packed in small bottles, it is an inorganic glass liquid and has a crystal clear colour, solidifies on contact with air to enclose your car in hard glass. Superior protection against UV rays, pollution, chemicals, bird droppings, paint fading, dirt, dust and etc.

Some coating companies apply only 1 layer of “Top Coat”. G Guard is using “Base Coat, Under Coat, Middle Coat, Middle-top Coat and Top Coat”, we have up to 7 layers of coating packages.

Warranty Coverange
  • Peel Off
  • Bubble
  • Cracking
  • Hazing
Warranty Do Not Cover
  • Watermarks
  • Scratches
  • Yellowing (especially discoloration on white color vehicles)
PROTECTION FILM CARE
  • Wait 48 hours after installation to wash your car.
  • Wash your car at regular intervals. Customers are required to apply sealant or wax at “(1) once a month” to maintain the quality of the film.
  • Customers are required to come back for maintenance at least “(1) once a year” at G Guard service workshop. Warranty may be void if customers failed to do so.
  • Please be noted that customers with white vehicles have to take extra care on the film.
  • Suggest applying sealant on every (2) two weeks to prevent discolorations on white vehicles.
  • Remove insect or other stains with bug and tar remover.
  • Avoid pressure washing near exposed film edges.
Does XPEL ULTIMATE Paint Protection Film install the same way as other films?

All paint protection films on the market install at least slightly different from one another. This is due to differences in adhesive chemistry, clear coat density, etc. XPEL ULTIMATE is an extremely installer friendly film when applied using XPEL’s recommended installation guidelines.

Can I stretch the film if it has an automotive clear-coat on top?

XPEL ULTIMATE can be stretched just like any other paint protection film. The only difference that will be felt is that some extra force will be needed to stretch the film due to the greater density of the clear coat.

How is care of XPEL ULTIMATE different than other films?

XPEL ULTIMATE Paint Protection Film requires less maintenance than any other brand of film on the market. Our general care instructions are:

  • 1. Wait 48 hours after installation to wash your car
  • 2. Remove insect or other stains with bug and tar remover
  • 3. Stubborn stains can be removed with 99% isopropyl alcohol or lacquer thinner. Take care to keep these chemicals off the vehicle’s paint
  • 4. Seal with XPEL Flawless Finish Paint Protection Film Sealant at least once every 3 months to preserve high gloss
  • 5. Light scratches in the film will self-heal in 20-30 minutes at room temperature. In colder conditions, or to accelerate the process, pour warm water (120°F) over the affected area

Can I wax the film when I wax the rest of the car?

Unlike most paint protection films on the market, XPEL ULTIMATE Paint Protection film can be waxed and sealed just like your paint. Though XPEL Flawless Finish Paint Protection Film Sealant is still the preferred product, Any automotive wax or sealant may be used.

Will XPEL ULTIMATE make the paint underneath the film fade at a different rate?

No. XPEL ULTIMATE Paint Protection Film allows UV to pass through the film and fade the paint underneath at the same rate as the exposed paint.

How does XPEL ULTIMATE Paint Protection Film resist staining?

The clear coat on XPEL ULTIMATE has a very low surface energy, which makes it extremely difficult for organic compounds to stick to the film. Insects, bird droppings and environmental contaminants (which would normally cause yellowing) such as road oils, exhaust smoke and pollution can be removed during regular washing. An example of a similar technology would be Teflon, where a Teflon pan is easy to clean because nothing will stick to it.

What if a stain does not come off the film during normal washing?

If ordinary car wash or soap and water will not remove a stain, there are a variety products available to do the job. In most cases simple isopropyl rubbing alcohol will remove anything on the surface of the film. In cases of more severe staining, or where something has been left on the film for a long period of time, a sparing amount of lacquer thinner can be used. Bug and tar remover available at any auto parts store is also effective. If you are unsure about the use of any other chemical on the surface of the film, please contact XPEL Support at 800-447-9928 for assistance.”

How does XPEL ULTIMATE Paint Protection Film heal itself?

XPEL ULTIMATE Paint Protection Film uses a special polymer in its clear coat that flows even though it is cured. This allows the clear coat to find its natural level again after being disturbed on the surface.

How deep a scratch will heal?

The clear coat is designed to heal surface scratches and common swirl marks that occur during routine washing of the car. If the scratch penetrates through the film’s clear coat, it will not heal.

How long does it take for a scratch to heal?

The time for a scratch to heal depends on the severity of the scratch and the ambient temperature. Minor scratches usually heal in one hour at room temperature (72°F). In warmer climates, healing time will be shorter. The healing process can be accelerated at any time by pouring hot water over the scratched area.

How many times will the clear coat heal itself?

With this technology, there is no limit to the number of times the clear coat can heal itself. As long as the clear coat is not penetrated it will heal over and over again.

How long will the clear coat last?

Depending on how the film is cared for, the clear coat can last indefinitely. Regular washing and waxing will keep the clear coat in top condition for years to come.

Warranty Coverange
  • Peel Off
  • Bubble
  • Cracking
  • Hazing
Warranty Do Not Cover
  • Watermarks
  • Scratches
  • Yellowing (especially discoloration on white color vehicles)
PROTECTION FILM CARE
  • Wait 48 hours after installation to wash your car.
  • Wash your car at regular intervals. Customers are required to apply sealant or wax at “(1) once a month” to maintain the quality of the film.
  • Customers are required to come back for maintenance at least “(1) once a year” at G Guard service workshop. Warranty may be void if customers failed to do so.
  • Please be noted that customers with white vehicles have to take extra care on the film.
  • Suggest applying sealant on every (2) two weeks to prevent discolorations on white vehicles.
  • Remove insect or other stains with bug and tar remover.
  • Avoid pressure washing near exposed film edges.
Our Car Coating process take approximate:
 
2 Layers Car Coating1 full day
3 Layers Car Coating2 days
4 Layers Car Coating 3 days
5 Layers Car Coating 4 days
Warranty Coverange
  • Peel Off
  • Cracking
  • Bubble
Warranty Do Not Cover
  • Watermarks
  • Scratches
  • Stains (acidic)
Home Care
  • Wash your car at regular intervals. Customers are required to apply lotion at “(1) once a month” to maintain the quality of the coating.
  • Customers are required to come back for maintenance at least “(1) once a year” at G Guard service workshop. Warranty may be void if customers failed to do so.

HomeCare Coating Lotion
Special for All Glass Coating

Japan No.1 Paint Protection Technology
gguard
gguard
gguard
gguard

 

Factory paint on new cars, trucks and SUVs is thin. How thin? Generally speaking, the top clear (not including the color coat or primer coat), the layer that you can polish and wax, average around 50 microns thick only, approximately the thickness of a piece of paper. So when polishing, to leave the most amount of paint on the car, we use the least aggressive products to get the job done.

We have the knowledge and experience, as well as the right products and tools imported from Japan and we care about what we are doing and have a passion for the craft. When all these things come together, polishing paint becomes an art from as we truly create a work of art.

The primary purpose of our glass coating is to act as a sacrificial barrier coating over the surface of your car’s paint. Any time anything comes into contact with your car’s paint, before it can cause any damage to the paint, it first has to get past the layers of glass coating. When your car’s paint is under attack, the layer of glass coating sacrifices itself.

G Guard glass coating is not an invisible force field that repels everything and anything that comes near it. Glass coating still need to be maintained. They need to be washed, clayed, and protected on a regular schedule to maintain a new appearance.

We import our G Guard glass coating liquid from Japan, which is packed in small bottles, it is an inorganic glass liquid and has a crystal clear colour, solidifies on contact with air to enclose your car in hard glass. Superior protection against UV rays, pollution, chemicals, bird droppings, paint fading, dirt, dust and etc.

Some coating companies apply only 1 layer of “Top Coat”. G Guard is using “Base Coat, Under Coat, Middle Coat, Middle-top Coat and Top Coat”, we have up to 7 layers of coating packages.

do you need help in car protection?

Call us : +6012 210 1400